Frequently Asked Questions | International Justice Mission Canada shield arrow-simple-alt-top arrow-simple-alt-left arrow-simple-alt-right arrow-simple-alt-bottom facebook instagram linkedin medium pinterest rss search-alt twitter video-play arrow-long-right arrow-long-left arrow-long-top arrow-long-bottom arrow-simple-right arrow-simple-left arrow-simple-bottom readio arrow-simple-top speaker-down plus minus cloud hb pin camera globe cart rotate star edit arrow-top arrow-right arrow-left arrow-bottom check search close square speaker-up speaker-mute return play pause love

Frequently Asked Questions

What is the culture like at IJM?

IJM Canada offers a fast-paced, professional and friendly work environment for its employees. IJM employees work diligently to provide tangible relief for the victims we serve, while being good stewards of the funds generously provided to us by our donors.

IJM employees begin each day with 30 minutes of silence and solitude before God and gather at 11:00 am for corporate prayer. Quarterly staff retreats are held to provide spiritual refreshment and team building opportunities.

What is the office attire?

Office attire is smart business casual.

How many people work for IJM?

We have more than 900 staff worldwide, and 95% of us are at work in our own countries.

Does IJM provide benefits to employees?

IJM Canada offers competitive salaries, with excellent medical, dental and retirement benefits to all employees.

What is the interview process?

Completed applications are reviewed by human resources and the hiring manager. Phone interviews are conducted with qualified applicants, followed by in-office interviews with the top candidates. IJM completes a thorough review of references prior to making an employment offer.

May I schedule an informational interview?

Due to the quantity of applications that we receive, we are unable to offer informational interviews for employment opportunities.

Will I receive notification of the status of my application?

All applicants will receive a verbal or written response communicating the status of their application.

Why does IJM require applicants to submit a Statement of Faith?

IJM is a non-sectarian community of faith that works with all people to seek justice on behalf of all people regardless of race, religion, creed or any other status.

As a faith community, the majority of IJM's full-time staff share a common commitment to the teachings of Jesus Christ and from their communion of daily prayer and spiritual disciplines.

Accordingly, IJM asks applicants whose role requires interacting with faith communities as part of their job to submit a Statement of Faith describing their Christian faith and its relevance to their interest in serving with IJM. It is generally helpful for an applicant to provide insight into his/her own journey of faith and as well as current spiritual disciplines.

What is a Statement of Faith?

For individuals whose role requires interaction with Christian faith communities as part of their job, IJM requires a Statement of Faith. A Statement of Faith should describe your Christian faith and how it is relevant to your involvement with IJM. The statement can either be incorporated into your cover letter or submitted as a separate document. It should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

For those who will have no interaction with Christian faith communities as part of their job, IJM requires candidates to affirm that they are comfortable interacting with, and have respect for, the Christian faith.

Are you still receiving applications for all positions posted on the website?

Yes, IJM is currently receiving applications for every job posted on our website. Job postings are removed immediately after the position has been filled.

You are a faith-based organization. What does that mean?

We are inspired by God's call to love all people and to seek justice. We serve all people, without regard to religion or any other factor, and seek to work alongside all people of good will.

IJM's staff members are Christians from a variety of traditions who are motivated by the Bible's call to "rescue the oppressed, defend the orphan, plead for the widow." We find strength and encouragement in sharing a spiritual life together.

Can I interview an IJM staff member?

IJM Canada staff are available for media interviews, but due to high demand, we are generally unable to provide interviews for student research projects or general information about the work.

I am an attorney and would like to help with the work of IJM. What can I do?

Although IJM's casework usually requires specialized legal and investigative skills, we often encounter projects that are ideal for volunteer professional assistance. In the past, IJM has received pro bono assistance from law firms willing to contribute their services for casework. For more information on having your law firm partner with IJM in casework, please email info@ijm.ca with your contact information, the name of your firm, and your firm's areas of expertise.

What happens to a victim of violence after IJM intervenes in their case?

Violent abuses like rape, trafficking, slavery, land theft and police brutality have an immediate and significant impact on victims. That’s why each of our aftercare services is unique, and meets different needs of the children, women and men we serve. In addition to strengthening local social services to empower survivors even when IJM isn’t on the scene, IJM social workers and our partners help individual survivors pursue their goals for restoration. This process includes elements like:

  • Immediate crisis care
  • Connecting survivors to a place of stability
  • Ongoing counselling
  • Support throughout the legal process
  • Skills training and education

As our social workers walk with survivors on their journey to safety and stability, we carefully assess how they are progressing. Our goal is to see survivors “restored”—meaning that they can function in society with a low vulnerability to being victimized again.

We have developed a validated tool, the Assessment of Survivor Outcomes (ASO) tool, that aftercare staff use to generate a baseline assessment of a survivor’s vulnerabilities and strengths, set goals with survivors for their care plan, and then measure a survivor’s progress in key areas of restoration.

Where does IJM work?

IJM staff partner with local authorities to protect the poor from violence in 17 communities throughout the majority world. Our teams work in Cambodia, the Philippines, Thailand, Ghana, Kenya, Uganda, the Dominican Republic, Bolivia, Guatemala and South Asia.

IJM's global office is headquartered in Washington, DC. In addition to the office in Canada, there are partner offices in the U.K., Germany, Australia and the Netherlands.

What does IJM mean by "collaborative casework"?

IJM investigators, lawyers and social workers intervene in individual cases of abuse in partnership with state and local authorities in the countries in which they work. We work together to rescue victims, restrain criminals from hurting others, and restore survivors to safety and strength. Working in partnership with government authorities is the best long-term strategy to ensure that the poor are protected from violence.

IJM's "collaborative casework" is this work directly with local authorities, case by case. It's a critical part of our Justice System Transformation model.

Collaborative casework meets the most urgent needs of victims of violence, allows for the opportunity to provide hands-on training and mentoring to government partners, and provides an opportunity for our teams to discover the specific gaps in a justice system that leave the poor most vulnerable to violence.

What is IJM's relationship with local governments and NGOs?

IJM Canada is a non-partisan, non-governmental, registered charitable organization. IJM operates with governmental approval and acknowledgment in all countries in which it is active, and depends on local government and NGO partners to work successfully.

Why is IJM not active in all countries where human rights abuses occur?

IJM's efforts to fight injustice are primarily limited by its financial resources. However, in certain countries, government or legal structures do not currently make IJM's casework methods feasible. IJM's casework model of repairing broken justice systems does not work in the absence of any justice system—this prevents IJM from being most effective in war zones, for example. However, there are many other excellent NGOs that do courageous and valuable work in such situations.

Where does IJM work?

IJM currently has ongoing operations in Thailand, Cambodia, the Philippines, Kenya, Uganda, Guatemala, Bolivia, Ghana, Dominican Republic, and South Asia.

IJM's global headquarters is located in Washington, D.C. IJM Canada is one of five partner offices that support the mission and vision of IJM, and contribute resources to its work around the world. Other offices include IJM UK, IJM Germany, IJM Netherlands and IJM Australia.

Does IJM Canada take casework in Canada?

IJM Canada does not take casework in Canada, due to its mission of making under-functioning public justice systems work for the poor in the majority world.

Though injustice certainly exists in Canada, Canadians (and citizens of other countries in the developed world) benefit from a mature legal system that generally provides effective redress for abuse. This is not the case for IJM's clients in the majority world.

I am already giving monthly to IJM - do I automatically become a Freedom Partner?

Monthly donors giving at and above the $31 level are automatically Freedom Partners.

Can I set up a monthly automatic contribution through my bank?

Yes. This is a great option for monthly giving. Just print off the enrollment form from our website (click here to access the form) and mail it with a void cheque to IJM Canada, PO Box 336, Stn B, London, ON N6A 4W1.

Can I give via cheque each month?

This is also a great option. Complete the enrollment form and mail it with your first cheque to IJM Canada, PO Box 336, Stn B, London, ON N6A 4W1.

At this time, I can only give $15 each month, can I still be a Freedom Partner?

While the Freedom Partner program is for IJM Canada supporters giving $31 or more each month, we are deeply grateful for your support at any level.

How do I change the amount of my monthly gift?

Please feel free to advise us of your updated amount by sending an e-mail to giving@ijm.ca or by calling 1-877-579-5030. You will receive confirmation via e-mail.

How do I cancel my gift?

Please feel free to cancel by e-mailing giving@ijm.ca or by calling 1-877-579-5030. You will receive confirmation via e-mail.

How do I change the credit card or bank account for my monthly gift?

To change the credit card or bank account for your monthly gift, please call IJM Canada's Donor Relations department at 1-877-579-5030, or e-mail giving@ijm.ca

When will I receive a donation receipt for my monthly gift?

When a donor commences monthly giving, we make a notation in our records to issue a consolidated receipt at year-end for the total amount of gifts in the year. You will receive your receipt within six weeks of the end of the year.

What is the charitable registration number for IJM Canada?

The charitable registration number (or business number) for International Justice Mission Canada is 86388 9283 RR0001.

Is my gift tax-deductible?

All donations made to IJM Canada are tax deductible to the fullest extent of the law, and most gifts are eligible to receive a tax receipt. For more information on which donations qualify for an official donation receipt, please visit Canada Revenue Agency's website.

Where can I mail a cheque?

Please mail your gift to:
International Justice Mission Canada, PO Box 336, Stn B, London, ON N6A 4W1.

Will I receive a receipt?

Yes, you will receive an official receipt for contributions made online or sent via mail, phone or fax. Please feel free to contact our Constituent Services team any time at giving@ijm.ca with any questions regarding your donation or your receipt.

How can I support IJM's work in a specific area of the world or a specific kind of casework?

If you have a specific interest in the work of one of our projects you can make that selection when you give online or include a note with your donation. We always appreciate designations to our Urgent Needs so that IJM Canada can deploy its resources most effectively.

How can I help raise money for IJM?

We are so grateful for individuals who want to fundraise for IJM Canada. Whether you would like to hold a concert, a car wash, or do another unique activity, visit our Fundraise page for useful ideas and materials.

Where do you get your funding?

IJM Canada is funded by individuals, foundations, companies, churches, and schools. Recent annual reports on IJM's funding are available here.

How can I be sure you are investing my support wisely?

An outside accounting firm conducts an annual audit of IJM Canada. In addition, an all-volunteer Board of Directors sets policies and procedures and monitors the budget and expenditures. IJM Canada is a member of the Canadian Council of Christian Charities (CCCC) and the Better Business Bureau to ensure that IJM is a good steward of the resources entrusted to us. You may also view recent financial documents on our website.

How do I update the amount of my monthly gift?

Please feel free to send your updated amount to giving@ijm.ca or by calling 1-877-579-5030. You will receive confirmation via e-mail.

How do I cancel my monthly gift?

Please feel free to cancel by e-mailing giving@ijm.ca or by calling 1-877-579-5030. You will receive confirmation via e-mail.

I am a monthly supporter and need to update my giving information. How can I make those changes?

Please contact IJM Canada's Constituent Services team to make any changes to your personal information, including changes to your credit card and banking information. You can contact us toll-free at 1-877-579-5030 x245 or email giving@ijm.ca. Our offices are open Mon. - Fri., 9:00am to 5:00pm EST.

I am already giving monthly to IJM - do I automatically become a Freedom Partner?

Monthly donors giving $31 or more are automatically rolled into the Freedom Partner program.

Can I set up a monthly automatic contribution through my bank?

This is a great option. Just print off the enrollment form from our website (click here to access the form) and mail it with a void cheque to IJM Canada, PO Box 336, Stn B, London, ON N6A 4W1.

Can I give via cheque each month?

This is also a great option. Complete the enrollment form and mail it with your first cheque, or series of post-dated cheques, to IJM Canada, PO Box 336, Stn B, London, ON N6A 4W1.

At this time, I can only give $15 each month. Can I still become a Freedom Partner?

While the Freedom Partner program is for IJM Canada supporters giving $31 or more each month, we are deeply grateful for your support at any level.

When will I receive a donation receipt for my monthly gift?

When a donor commences monthly giving, we make a notation in our records to issue a consolidated receipt at the end of the year for the total amount of gifts in the year. You will receive your receipt within eight weeks of the end of the year.

Any gifts given online will automatically receive an electronic receipt. Other individual gifts will be individually receipted in our office and sent via postal mail. If you are not a monthly supporter but would still like to receive one consolidated receipt at the end of the year, please forward this request to giving@ijm.ca.

How do I become an intern/fellow at IJM?

Please refer to the IJM Global website on internship/fellowship inquiries: www.ijm.org/internships-and-fellowships

Media Contact

We're here to answer your questions. Please fill out the form below and someone from our team will follow up with you soon.

More Information

Petra Kooman

Director of Marketing and Public Relations
pkooman@ijm.ca
519.679.5030 x.229

Make an Impact

Your skills, talents, and ideas are a force for change. From birthday parties to polar dips, your fundraising campaign can stop the violence.

Learn More

Thank you for signing up to learn more about starting a fundraiser. We will be in touch soon!

In the meantime, please take a look at our free guide: 25 Tips for the Novice Fundraiser.

Need Help?

Need more information?
We're here to help.
Contact us at events@ijm.ca