Privacy Policy

International Justice Mission Canada is committed to protecting the privacy of the personal information of its donors and supporters. We value the trust you extend to us when you provide us with your personal information, and we recognize that we must be transparent and accountable in how we use the information that you share with us if we are to maintain that trust.
 

Personal Information

International Justice Mission Canada collects and stores only that information that our donors and supporters voluntarily provide, such as name, address, e-mail address, other contact information, and certain payment information (such as card type, mailing address, expiration date and the last four digits of the payment card number). Those who make donations to help us achieve our goals and others who request to receive information about our work are added to our general distribution mailing list and may be sent periodic updates about the activities of IJM. Anyone from whom we collect such information should expect that it will be carefully protected. In processing your personal information, we may disclose your personal information to other International Justice Mission affiliates, third-party vendors, and service providers, that may be located inside or outside of Canada, in order to process donations, manage our distribution mailing lists, and access technological tools and other administrative services. We will not sell or exchange your personal information with any other party, except as may be required to comply with applicable law. To the extent that your personal information is processed in a foreign jurisdiction, it may be accessible to law enforcement and national security authorities of that jurisdiction.

Transaction Security

When you make your donation or place an order, your payment card or other related information (such as payment card number, expiration date, authorization number or security code, and billing address) is collected and securely stored through a third-party commercial credit card processing institution.

Questions?

You may request at any time that no IJM correspondence be sent to you by emailing privacy@ijm.org. Questions or comments about the policy of International Justice Mission Canada on the treatment of personal information or concerns about the security of our site should be e-mailed to the Privacy Officer at privacy@ijm.org, or by calling toll-free: 1.877.579.5030.

Protection Against Sexual Exploitation, Abuse and Harassment Policy (PSEAH)

Purpose

IJM does not tolerate sexual exploitation, abuse or harassment (SEAH) of any kind, and confirms its heightened commitment to measures of prevention and safeguarding by:

• Fostering an enterprise-wide and partnership culture actively preventing SEAH.
• Setting expectations for all those who work for, represent, or partner with IJM regarding PSEAH, appropriate behavior, and consequences for misconduct.
• Clarifying IJM’s approach to preventing and addressing SEAH.

Applicability

This policy applies globally to all IJM Representatives and Implementing Partners both during and outside working hours, as well as all IJM Guests during the period of interaction with IJM Representatives and Beneficiaries.

All people and organizations covered by this policy are referred to as “Covered Persons.”

Principles

IJM is committed to the following PSEAH core principles[1]:

1. Sexual exploitation, Abuse and Harassment by Covered Persons constitute acts of gross misconduct and substantiated allegations are grounds for termination of employment/contract.
2. Covered Persons are prohibited from engaging in any form of sexual activity with children[2] (persons under the age of 18), regardless of the age of majority or the locally recognized age of consent. Mistaken belief in the age of the child is not a defense.
3. Covered Persons are prohibited from exchanging money, employment, goods, services, or any other thing of value for sex, including sexual favors, or other forms of humiliating, degrading or exploitative behavior. This includes exchange of assistance due to program participants.
4. Covered Persons are prohibited from engaging in sexual relationships with Beneficiaries since they are based on inherently unequal power dynamics and may undermine the credibility and integrity of IJM’s work. IJM Representatives must disclose any previously existing relationships with IJM program community members to their line managers or People Support focal points prior to beginning employment or contract with IJM.
5. Where a Covered Person develops concerns or suspicions regarding sexual abuse or exploitation by a fellow worker, whether in IJM or not, he or she must report such concerns via IJM’s established reporting mechanisms.
6. IJM Representatives and Implementing Partners are obliged to create and maintain an environment which prevents SEAH and promotes the implementation of IJM’s Code of Conduct. IJM managers at all levels have heightened responsibility to support and develop systems which maintain this environment.
7. IJM Representatives are prohibited from engaging with commercial sex workers or engaging in prostitution of any form whilst on a work trip (including travel and leisure time and field visits) and representing IJM, even if commercial sex is legalized in that country. This kind of conduct goes against IJM’s organizational values and once substantiated will constitute grounds for disciplinary measures including summary dismissal.

IJM, along with its Representatives and Implementing Partners, are committed to ensuring appropriate action in reporting and response to any incidences of SEAH:

Reporting SEAH

Covered Persons have a responsibility to immediately raise concerns regarding SEAH and must not independently investigate allegations or suspicions. Even as reporting protocols evolve over time, IJM commits to:

• Ensure multiple channels for reporting, designed in consultation with stakeholders to ensure transparency, accessibility, and safety.
• Encourage and support reporting and build a culture that promptly addresses reports.
• Train Covered Persons and other relevant individuals on how to access these safe reporting channels, including providing suitable messaging for children and people of diverse backgrounds, and posting reporting procedures in local languages.
• Train key IJM Representatives, particularly designated Safeguarding/ PSEAH Focal Points, on how to receive and respond to reports, to ensure they understand the obligation of confidentiality and anonymity.
• Reassure individuals making reports regarding confidentiality and safety and allow an option for reports to made anonymously, including reports under IJM’s Whistleblower Policy.
• Abide by any applicable external reporting requirements of the Standard Operating procedure for Misconduct Reporting. Only IJM Representatives with delegated authority can report to external donor or regulatory authorities. Survivors, if they so request, will be supported in reporting to regulatory authorities within their jurisdiction.

Response to SEAH reports

IJM will respond in a timely and professional way to all concerns, allegations, and reports of SEAH. All concerns will be taken seriously, investigated and acted upon according to our principles as noted below:

• Survivor-Centered Approach- IJM prioritizes the rights, needs, wishes, and empowerment of survivors of SEAH in both prevention and response to SEAH. Complaints mechanisms will be accessible and designed with the needs of those affected by SEAH in context and in mind. IJM will investigate SEAH complaints sensitively and confidentially with primary concern for the survivor. IJM will offer a supportive environment to facilitate recovery and provide resources to aid the survivor. The safety and security of the survivor and his /her children is the primary consideration. IJM ensures that the survivors will have a right to choose whom to tell their story and all information will be handled confidentially and with the informed consent of the survivor (IJM may only override confidentiality when there is an imminent threat of harm). Survivors, too, will receive equal and fair treatment regardless of their age, gender, race, religion, nationality, ethnicity, sexual orientation or any other characteristic.
• Investigations – IJM will carry out professional, safe and discreet investigations through trained investigators working with IJM’s Safeguarding Team. Due recognition is placed on the rights and the duty of care we owe to everyone involved, this includes the complainant and/or survivor, witnesses and Subject of Complaint (SoC).
• Accountable Case Management- All allegations of SEAH, and subsequent escalation and follow up, will be documented in a secure and confidential database. IJM’s Data Protection Principles will apply. This will ensure IJM remains accountable in all its actions. The report will officially be acknowledged within 24 hours, and the safeguarding team will convene a case conference to assess immediate risks and next steps within 72 hours.
• Survivor support- IJM commits to refer survivors to competent support services as available and appropriate and according to the wishes and wants of the survivor. This support may include, but is not limited to, legal support, specialist psychosocial support such as counselling, medical assistance, security and employee assistance support.

Decision Making- IJM will take swift and appropriate action against IJM representatives and associates who are found to have committed SEAH. This may include disciplinary and administrative actions, termination of contracts and /or referral to relevant local authorities if appropriate and safe to do so. An independent incident management panel will be assigned in every investigation to ensure transparency, impartiality, and accountability. The decision-making process will be subject to scrutiny by the Safeguarding Lead.

Reporting Channels

Anyone, including members of the community we work with and for, can raise a concern or make a complaint to IJM about something they have experienced or witnessed without fear of retaliation or reprisal. Options for reporting:

• Using the anonymous whistleblowing webform, here
• Contacting Safeguarding (PSEAH) Lead at safeguarding@ijm.org

Complaints About Implementing Partners

Where IJM receives a complaint about an Implementing partner organization, IJM requires the partner to respond safely, quickly, and appropriately with the same or functionally equivalent standards of reporting and response as outlined in this policy. IJM will assist the partner to ascertain its reporting obligations. If there is reason to believe that an allegation of abuse has been dealt with inappropriately by a partner, the Partner risks withdrawal of funding or ending the relationship with IJM.

Gender Equality and Power Balance

IJM recognizes that gender, disability, age and impoverishment have a powerful intersection and impact on the likelihood of SEAH happening. IJM, therefore, is committed to addressing gender inequality and power imbalances within the organization and in the delivery of its work. Using a ‘Do No Harm’ approach, IJM actions promote gender equality, safeguarding, social inclusion and accountability.

Zero Tolerance for Retaliation

IJM will take action against anyone, whether they are the subject of a complaint or not, who seek or carry out retaliatory action against complainants, survivors, other witnesses or the subject of complaint. IJM Representatives may be subject to disciplinary action, up to and including termination of employment. Others who work with IJM may have their relationship with IJM terminated.

[1] The six core principles are from The UN Secretary General’s Bulletin on Special Measures for Protection from Sexual Exploitation and Abuse (ST/SGB/2003/13) and have been modified by IJM to include sexual harassment and IJM Representatives and associates. The seventh added is IJM specific.

[2] See the UN Convention on the Rights of the Child.

Safeguarding Policy

Purpose

IJM has zero tolerance for exploitation and abuse. We are especially committed to safeguarding because of who we are, what we believe, and what we do. This policy is intended to detail IJM’s commitment to transparency and to the highest standards of organizational safeguarding by:

• Emphasizing the centrality of IJM’s commitment to safeguarding all people who come into contact with IJM, especially Vulnerable People, from all forms of Harm when interacting with IJM.
• Providing a framework for ensuring that IJM programs and activities are informed by survivor leaders and are designed, implemented, and performed with the best interests of Vulnerable People in mind.
• Ensuring that IJM prioritizes prevention and remains accountable in its response to safeguarding incidents.

Applicability

This policy applies to all people working or volunteering on or behalf of IJM, including directors, staff, volunteers, constituents while engaging in IJM activities, contractors or vendors while performing services for IJM (“IJM People”). IJM also requires Implementing Partners to commit to implementing this policy or their own policy that IJM has confirmed as functionally equivalent, including equivalent safeguarding measures and principles.

Safeguarding Principles

1. IJM promotes and seeks to maintain a safe and supportive organizational culture for all people, where all who interact with IJM, including IJM People, partners, and members of communities where IJM works, are treated with dignity and respect, and within an environment where safety, confidentiality, and non-discrimination are ensured.
2. IJM applies the Do No Harm principle. All programs, interventions and activities are designed and implemented with care that they do not cause further harm nor introduce additional risks to anyone who comes into contact with IJM programs or people.
3. IJM People and Implementing Partners are expected to treat all people with the utmost dignity and respect at all times. All IJM People must abide by IJM’s Safeguarding Policy Suite (which includes this policy, the companion Protection against Sexual Exploitation and Abuse Policy[1] , IJM’s applicable Code of Conduct and Safeguarding Procedures).
4. IJM recognizes the additional duty of care to Vulnerable People with whom we work, are in contact with, or who are affected by our work, programs and operations.
5. IJM values diversity and does not discriminate based on gender, age, race/ethnicity, disability, sexual orientation, or other characteristics in its programs or in offering its services to Beneficiaries.
6. IJM prioritizes safeguarding at all levels of the organization. Our safeguarding culture begins with IJM Boards of Directors and is the responsibility of all IJM People.
7. IJM has established high level oversight and accountability for safeguarding efforts, overseen and guided by a dedicated Safeguarding Officer.
8. IJM commits to continuous learning and improvement in our safeguarding policies and procedures. IJM will implement changes based upon periodic self-assessments, monitoring, feedback, and Safeguarding Reports.
9. IJM fosters a culture of transparency and collaboration in our safeguarding work. This entails including and engaging with communities, other organizations, donors, governments, civil society networks, and other local networks as applicable.
10. IJM commits to ethical and protective principles in research, media and communications to ensure Vulnerable People are represented in a dignified way, their participation is not exploitative, and information is used for the agreed purpose and consent.

IJM is committed to incorporating and prioritizing safeguarding in all our work.

Awareness

IJM’s Safeguarding Standards will be communicated to all IJM People. IJM will provide appropriate training on the Safeguarding Policy Suite, and IJM People are required to comply with training requirements. IJM shall make reasonable efforts to provide Beneficiaries with an explanation of who IJM is, what constitutes Harm and what its safeguarding principles are, and how to report any violations or concerns. IJM shall work with the communities it serves to develop communication content and materials and complaint response mechanisms that can be accessed by everyone, including Vulnerable People.

Prevention

IJM shall implement preventative safeguarding measures as appropriate. Sample measures include:

• Screening every candidate for employment and performing background and reference checks to ensure potential hires do not pose a safeguarding threat.
• Requiring all IJM People and Implementing Partners to affirm that they have not harmed Vulnerable People in the past and requiring self-disclosure of any past and future safeguarding incidents which occur.
• Requiring external checks on IJM People and Implementing Partners. These include anti-terrorism checks where needed, police clearance checks or equivalent.
• Requiring and conducting safeguarding due diligence of implementing partners prior to entering partnerships, including requiring enterprise and safeguarding risk management and safeguarding policies and procedures equivalent to those of IJM.
• Conducting an annual risk analysis of all IJM programs, implementing additional risk-management measures for high-risk contexts, and developing action plans to improve safeguarding and accountability.
• Mainstreaming safeguarding in the design and implementation of programs to ensure safer programming.

Reporting

Mandatory Obligation to Report: IJM commits to make reasonable efforts to ensure all IJM People and Implementing Partners are aware of their mandatory duty to report any concerns promptly, including:

• Suspected or known Harm by IJM People or Implementing Partners, operations or programs against anyone who comes into contact with IJM, including Vulnerable People;
• Suspected or known violations of the IJM’s Safeguarding Policy Suite; or
• Any other inappropriate behavior.

All suspected or known safeguarding concerns must be reported by IJM People or Implementing Partners promptly, with a target of 24 hours of becoming aware of the concern, unless it is impossible to do so, or other exceptional circumstances exist. Where safe to do so, and when after taking into consideration the wishes of the survivors and whistleblowers and the risk of further harm (by way of a risk assessment), all alleged incidents of harm that involve a criminal aspect should be reported through the appropriate local law enforcement channels.

IJM shall ensure that IJM People know how to make a Safeguarding Report in accordance with IJM’s Safeguarding Policy Suite when concerns arise. Everyone will have access to safe, accessible reporting channels, including confidential and anonymous reporting channels. Community-based reporting mechanisms which will be designed in consultation with community members and survivors in context, addressing any barriers to reporting.

Anyone, including members of the community we work with and for, can raise a concern or make a complaint to IJM about something they have experienced or witnessed without fear of retaliation or reprisal. Options for reporting include:

• Using the anonymous whistleblowing webform.
• Contacting Global Safeguarding Lead at safeguarding@ijm.org.

Any person at IJM who receives a safeguarding complaint about another organization should refer the report to the IJM safeguarding team, who will report cases to the relevant organizations involved, where safe to do so, and in accordance with IJM’s Safeguarding Procedures. IJM will not investigate cases related to other organizations. However, IJM does have an obligation to report any misconduct, pursuant to IJM’s Safeguarding Procedures.

Responding

IJM takes allegations of misconduct seriously and will promptly and appropriately investigate Safeguarding Reports. IJM will make efforts to ensure its internal investigation and adjudicative procedures are safe, timely, consistent, confidential, and fair. All Safeguarding Reports and related investigations will be handled by persons trained in handling such matters. Any person receiving a Safeguarding Report or charged with responding to a report should follow Safeguarding Case Management procedures and respond in a manner that upholds our safeguarding principles. IJM’s Safeguarding Team must make reasonable efforts to ensure that the complainant, survivor, and witnesses are safe, receive psychosocial support in accordance with their wishes, and that any further risk of harm is mitigated.

IJM will share reports on registered safeguarding concerns, in an anonymized manner, with IJM’s Board of Directors and as required by local law and by any grant or other agreement (unless such disclosure is specifically prohibited by law or would cause greater harm).

IJM shall provide appropriate support to impacted parties during and after investigation of a Safeguarding Report. Following the investigation, IJM shall take appropriate action through learning and continuous improvement.

Recording

IJM will maintain a case management database that is secure and confidential, to ensure quality assurance, accountability, and data protection compliance.

Zero-Tolerance for Retaliation

It is prohibited to engage in any retaliation for making a Safeguarding Report or participating in an investigation, and IJM commits to protect complainants and witnesses from retaliation.

Violations of this policy including during personal time in the home country or overseas, shall result in disciplinary actions, determined on a case-by-case basis, up to and including termination of employment, contract, membership on a governing body of an IJM entity, or any other form of engagement with IJM.

Assess and Manage Risk and Impact

Careful planning and monitoring can identify, mitigate, and reduce the safeguarding risks to all people especially, Vulnerable People, that may be caused by IJM People, operations, and programs. IJM will ensure safety of all who come into contact with IJM, by way of example, implementing enterprise risk management[2], conducting a risk analysis for all programs and partners, developing, and maintaining monitoring tools, and incorporating feedback into IJM’s global risk management process and program development.

Sharing Responsibility for Safeguarding

IJM requires the commitment and investment of IJM Implementing Partners in preventing harm to anyone who comes into contact with their staff, operations, or programs when they are engaged in the delivery of IJM services and programs, or when they are working with IJM in any way.

IJM carries out appropriate and ongoing due diligence on IJM Implementing Partners and requires that implementing partners have an enterprise risk management framework in place and either adopt IJM’s Safeguarding Policy and procedures or equivalent safeguarding standards.

IJM shall support its Implementing Partners by sharing accurate, timely and accessible information, including the results of self-assessments and partner assessments, risk registers, training and other safeguarding materials. Implementing Partners must promptly report safeguarding concerns they have received about the IJM programs or their staff or operations to IJM within 24 hours of discovery.

[1] See PSEAH Policy tab

[2] Enterprise Risk Management as defined by the International Standards Organization (“ISO”) 31000 as revised.

IJM Portal Terms of Use

This document outlines the Terms of Use that apply to Users of the International Justice Mission Canada Portal and constitutes an agreement between you and International Justice Mission Canada. By creating an account through the International Justice Mission Canada Portal, you agree to the following:

• You will represent yourself accurately and truthfully;
• You have reached the age of majority in your jurisdiction;
• You will abide by International Justice Mission Canada’s Privacy Policy;
• You agree to the collection, use, and maintenance of your personal information, transaction information, and donor and contact information; and
• You agree to these Terms of Use.

Thanks for being part of the IJM Family, where we unite together to end slavery in our lifetime.

IMPORTANT – THIS IS A LEGAL AGREEMENT BETWEEN YOU (“YOU” OR “YOUR” OR “USER”) AND INTERNATIONAL JUSTICE MISSION CANADA (“IJM” OR “IJM CANADA” OR “WE” OR “US” OR “OUR”). THIS SITE, LOCATED AT WWW.IJM.CA/PORTAL (THE "SITE"), IS OWNED AND OPERATED BY IJM CANADA. BEFORE ACCESSING OR USING ANY PART OF THE SITE, YOU SHOULD READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS CONTAINED IN THIS TERMS OF USE AGREEMENT (THE “TOU”). YOUR ACCESS TO AND USE OF THE SITE ARE SUBJECT TO THE TOU, AS WELL AS TO ALL APPLICABLE LAWS AND REGULATIONS, AND ALONG WITH ANY OTHER TERMS AND CONDITIONS AS MAY BE SET FORTH BY IJM.

THIS SITE PROVIDES USERS WITH ACCESS TO A VARIETY OF INFORMATION AND RESOURCES, INCLUDING YOUR GIVING HISTORY, CONTACT INFORMATION, DONOR INFORMATION, AND DONATION OPPORTUNITIES. IJM IS WILLING TO LICENSE AND ALLOW THE USE OF THIS SITE ONLY ON THE CONDITION THAT YOU ACCEPT AND AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED IN THE TOU. IF YOU DO NOT AGREE WITH THE TOU, YOU ARE NOT GRANTED PERMISSION TO ACCESS OR OTHERWISE USE THE SITE. YOUR ACCESS TO AND USE OF THIS SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO ABIDE BY THE TOU. THE TOU MAY BE MODIFIED BY IJM FROM TIME TO TIME WITHOUT ADVANCE NOTICE BY POSTING HERE AND YOU WILL BE BOUND BY ANY SUCH MODIFIED TOU IF YOU CONTINUE TO USE THIS SITE AFTER SUCH CHANGES ARE POSTED. THE DATE THE TOU WAS LAST UPDATED IS STATED AT THE END OF THIS DOCUMENT. YOU ARE ENCOURAGED TO REVIEW THE SITE AND THE TOU PERIODICALLY FOR UPDATES AND CHANGES.

1. About IJM Canada and This Site

INTERNATIONAL JUSTICE MISSION CANADA (IJM Canada) is a human rights organization working to combat violence and injustice around the world. The work of IJM is carried out by a group of professionals and volunteers.

IJM’s vision is to rescue millions, protect half a billion, and make justice for the poor unstoppable.

Our mission is to protect the poor from violence by rescuing victims, bringing the criminals to justice, restoring survivors to safety and strength, and helping local law enforcement build a safe future that lasts.

This site provides access to a User’s online account, which includes contact information, mail and email preferences, giving information, and giving history, where applicable. Users have the ability to edit and update this information at will or by contacting the giving team at giving@ijm.ca to make any account changes

2. Age Requirements

IJM Canada’s Site is intended solely for Users who have reached the age of majority in their jurisdiction, and any registration by, use of or access to the Site by anyone under the age of majority is unauthorized and prohibited.

3. Registration Obligations

If and when you register to become a User, you agree to: (a) provide true, accurate, complete, and current information (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. You acknowledge and agree that, if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of the Site and/or remove or update any content you have provided from the Site.

As part of the registration process, you will be asked to enter your email address and select a password. You are responsible for ensuring the confidentiality of your password, and you agree not to transfer or resell your use of or access to the Site to any third party. If you have reason to believe that your account is no longer secure, you must promptly change your password by selecting “forgot password?” on the sign in page and creating a new password or immediately emailing us at giving@ijm.ca. You are solely responsible for any and all activities, whether by you or anyone else (including without limitation purchases) conducted through your account.

4. Privacy Policy

Your use of the Site is subject to our Privacy Policy, which is incorporated by reference in these TOU. To view our policies, please visit https://www.ijm.ca/policies/.

5. Service Provided in United States; Compliance With Laws

The IJM Canada Site is hosted in the United States. If you are a non-U.S. user of the IJM Canada Site, by visiting the Site you agree to comply with all applicable federal and state U.S. laws.

We make no representations that the Site and any and all information contained therein, including the Content, is appropriate or legal in any particular location. This Site is not intended for access or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject IJM to any registration requirement within such jurisdiction or country.

You hereby acknowledge and agree that you are choosing to access the Sites and all related services and Content on your own initiative and risk, and that you are responsible for compliance with all applicable international, federal, state, local and any other applicable laws, statutes, ordinances and regulations regarding your use of the thereof.

6. Termination

INTERNATIONAL JUSTICE MISSION CANADA, in its sole discretion, may terminate your password, account (or any part thereof), or use of the Site, and remove and discard any Content within the Site, at any time and for any reason.

7. Proprietary Rights

INTERNATIONAL JUSTICE MISSION CANADA Content includes proprietary and confidential information that is protected by applicable intellectual property and other laws, and that is the property of INTERNATIONAL JUSTICE MISSION CANADA or INTERNATIONAL JUSTICE MISSION’S licensors. Content contained in advertisements is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

By sending us Content in any form and/or by posting Content to any area of the Site, you grant us and our designees a worldwide, non-exclusive, sub-licensable (through multiple tiers), assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale and import such Content and other materials in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation to you.

However, after posting Content, you continue to retain your ownership rights in such Content, and you continue to have the right to use your Content in any way you choose. However, in no event shall INTERNATIONAL JUSTICE MISSION CANADA have any obligation to pay a fee to a User in connection with any transfer of INTERNATIONAL JUSTICE MISSION CANADA’S business, including without limitation any merger or sale or transfer of all or substantially all of the assets of INTERNATIONAL JUSTICE MISSION CANADA.

Trademarks and Service Marks. Certain trademarks are the service marks and trademarks of IJM or one of its affiliates. IJM name, logo, the domain name for this Site, all page headers, custom graphics, and button icons are service marks, trademarks, logos, and/or trade dress of IJM.

All other trademarks, service marks, trade dress, product names, company names or logos, whether registered or not, on the Site are the property of their respective owners. In addition to complying with all applicable laws, you agree that you will not use any such trademarks, service marks, trade dress, or other logos from this Site without the prior written authorization of IJM or its affiliates.

Copyright. The compilation (meaning the collection, arrangement and assembly) of all Content is also the exclusive property of IJM and is protected by U.S. and international copyright laws. You may download information from this Site and print out a hard copy for your personal use provided that you keep intact and do not remove or alter any copyright or other notice (e.g., trademark, patent, etc.) contained in the information.

Except as otherwise expressly stated herein, you may not alter, modify, copy, distribute (for compensation or otherwise), transmit, display, perform, reproduce, reuse, post, publish, license, frame, download, store for subsequent use, create derivative works from, transfer, or sell any information or Content obtained from this Site, in whole or in part, including any text, images, audio, and video in any manner, without the prior written authorization of IJM or any applicable third party suppliers.

The use of Content, including images, by you, or anyone else authorized by you, is prohibited unless specifically permitted by IJM or IJM Canada. Any unauthorized use of text or images may violate copyright laws, trademark laws, the laws of privacy and publicity, and applicable regulations and statutes. IJM does not warrant or represent that your use of Content, Products and Services or any other materials displayed on this Site will not infringe rights of third parties.

Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity and civil and criminal statutes.

8. Limited License and Site Access; All Rights Reserved

A number of proprietary logos, service marks and trademarks are used and displayed on this Site. By making them available on this Site, IJM does not grant you any license to utilize those proprietary logos, service marks or trademarks. IJM hereby grants you a limited license to access and make personal, non-commercial use of this Site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of IJM or as otherwise explicitly permitted.

This license does not include any resale or commercial use of this Site or the Content; any derivative use of this Site or the Content; or any use of data mining, robots, or similar data gathering and extraction tools.

This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of IJM.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of IJM without IJM's express written consent. You may not use any meta-tags or any other "hidden text" utilizing any of IJM's name(s) or service marks without the express written consent of their owners.

We (or the respective third party owners of Content) retain all right, title, and interest in this Site and any Content on this Site, including any and all intellectual property rights. We (or the respective third party owners of Content) reserve all rights not expressly granted.

Any unauthorized use terminates the permission or license granted by IJM.

9. Payment Transactions: Payments and Payments Processing; Rules for All Payments

The Site provides the ability to make an online donation. Please note that IJM works with third-party payment services providers to process all donation/payment transactions. These companies manage the routing of applicable customer information through the credit card and electronic check processing networks, as applicable.

IJM is not affiliated with either of these companies, and we are not responsible in any way for the actions or performance (or lack thereof) of these parties.

Accordingly, IJM expressly disclaims responsibility and liability for all services provided by these service providers, including those related to donation/payment transactions, and you hereby agree that IJM shall not be responsible for any loss or damage of any sort incurred as a result of any such services.

You hereby acknowledge and agree that for all donations, (1) you will not use an invalid or unauthorized credit or debit card or other payment method; (2) all donations are final and non-refundable. If you have any questions regarding any payment transaction, please contact us at: giving@ijm.ca.

10. Disclaimer of Warranties

THE SITE, THE CONTENT, ALL TOOLS, PRODUCTS OR SERVICES DISPLAYED ON, OR ACCESSED OR OBTAINED ON OR THROUGH THE SITE ARE PROVIDED "AS IS", "AS AVAILABLE", AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU HEREBY ACKNOWLEDGE AND AGREE THAT ANY USER CONTENT POSTED TO THE SITE IS THE SOLE RESPONSIBILITY OF THE INDIVIDUAL WHO ORIGINALLY POSTED SUCH CONTENT, AND THAT YOUR SOLE RECOURSE FOR ANY DAMAGE YOU MAY SUFFER AS A RESULT OF SUCH CONTENT SHALL BE TO SUCH INDIVIDUAL.

Without limiting the foregoing, INTERNATIONAL JUSTICE MISSION CANADA and its affiliates, suppliers, and agents do not warrant that your use of the Site and access to and use of Content and all tools will be uninterrupted, error-free, or secure, that any information obtained therein is accurate, reliable or complete, that defects will be corrected, or that any software, the Site, or the server(s) on which the Site is hosted are free of viruses or other harmful components.

Your use of the Site and any information or materials provided on or through the Site is entirely at your own risk.

11. Limitation of Liability

NEITHER INTERNATIONAL JUSTICE MISSION CANADA NOR ITS SUPPLIERS, AGENTS OR SPONSORS ARE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO (I) THE USE OF OR INABILITY TO USE THE SITE; (II) ANY CONTENT CONTAINED ON THE SITE OR USER SITE; (III) STATEMENTS OR CONDUCT ON THE SITE; (IV) ANY PRODUCT OR SERVICE PURCHASED OR OBTAINED THROUGH THE SITE; (V) ANY ACTION TAKEN IN RESPONSE TO OR AS A RESULT OF ANY INFORMATION AVAILABLE ON THE SITE; (VI) ANY DAMAGE CAUSED BY LOSS OF ACCESS TO, DELETION OF, FAILURE TO STORE, FAILURE TO BACK UP, OR ALTERATION OF ANY USER CONTENT; OR, (VII) ANY OTHER MATTER RELATING TO THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE.

Some jurisdictions do not allow for the exclusion of certain warranties or certain limitations on damages and remedies. Accordingly, some of the exclusions and limitations described in this TOU may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold INTERNATIONAL JUSTICE MISSION CANADA and its subsidiaries, affiliates, officers, directors, agents, co-branders or other partners, employees, and representatives, as well as suppliers involved with the Site, harmless from and against any and all claims, damages, losses, costs or expenses (including reasonable attorneys' fees) that arise directly or indirectly out of or from (a) your breach of this TOU, b) any allegation that any Content that you submit to INTERNATIONAL JUSTICE MISSION infringes or otherwise violates the copyright, trade secret, trademark or other intellectual property or privacy rights of a third party, and (c) your activities in connection with the Site.

13. Other Information

The TOU constitute the entire agreement between you and INTERNATIONAL JUSTICE MISSION CANADA and supersedes any prior agreements between you and INTERNATIONAL JUSTICE MISSION CANADA. The TOU and the relationship between you and INTERNATIONAL JUSTICE MISSION CANADA shall be governed by and construed in accordance with the laws of the State of Virginia without regard to its conflict of law provisions.

You agree to submit to the personal and exclusive jurisdiction of the federal and state courts located within the county of Arlington in the State of Virginia and any jurisdictional, venue, or inconvenient forum objections to such courts. The failure of INTERNATIONAL JUSTICE MISSION CANADA to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision.

If any provision of the TOU is found by a court of competent jurisdiction to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this TOU and shall not affect the validity and enforceability of any remaining provisions. The section titles in the TOU are for convenience only and have no legal or contractual effect. This TOU is not assignable, transferable or sub-licensable by you except with our prior written consent.

No waiver by either party of any breach or default hereunder shall be deemed a waiver of any preceding or subsequent breach of default. If any provision of the TOU is found to be illegal or unenforceable, the TOU will be deemed curtailed to the extent necessary to make them legal and enforceable and will remain, as modified, in full force and effect.

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information: "The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210."

14. Additional Considerations

Please remember the following with respect to what is on our Site:

Linked Sites. The Site may provide links to other Internet websites or resources ("Linked Sites"). INTERNATIONAL JUSTICE MISSION neither controls nor endorses such Linked Sites, nor have we reviewed or approved any content that appears on such Linked Sites. INTERNATIONAL JUSTICE MISSION CANADA is not responsible in any manner for any content, advertising, products or other materials on or available from any Linked Sites, and INTERNATIONAL JUSTICE MISSION CANADA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods and services available on or through any Linked Site.

15. Governing Law and Jurisdiction; No Class Actions

The TOU and your access to and use of this Site are governed by and construed in accordance with the laws of Ontario, Canada, without resort to its conflict of law provisions. You agree that any action at law or in equity arising or in any way relating to the TOU or Site shall be filed only in the courts located in the province of Ontario, Canada , and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding.

YOU AND IJM AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT NEITHER YOU NOR IJM WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU OR IJM ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. YOU AND IJM FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF YOU, IJM, AND ALL PARTIES TO ANY SUCH PROCEEDING.